Frequently Asked Questions

You use the site to search electronic components and products in "Search by part #" bar.

1. Guests and Existing customers can use the site and submit a purchase orders.
2. Every customer may attach the bill of materials file for purchase into Upload BOM.

1. The Available parts is sourced from the third party of electronic components manufacturers and authorized channels. All these products are available for quick shipment.
2. The Available products publish in site have 100% complete traceability and ensure the completely supply chain control.
3. Factory Lead Time in Week(s) info is a Standard Lead time from the official manufactures.

You may submit the purchase order for single or many parts online or you can send orders via email to: [email protected]

Yes, Eurochip sales team send an order acknowledge once your order is placed and order confirmation with the conditions.

Shipping typically takes 7-10 business days depending on freight companies and your location. Delivery times may vary based on the destination and local Customs.

We ship to all worldwide countries. You can choose the freight companies DHL,UPS or others. You have the option to select pre-paid or input your corporate freight account number.

Yes, we will send you an email once your shipment leaves our warehouse. We will also provide you with the tracking number.

We accept various payment methods including Credit cards, PayPal, and Bank wire transfers.

Yes, we use SSL encryption to ensure your payment information is secure.

What is your warranty policy and procedures?

1. We offer 120 days warranty from the date of purchase order. The warranty is for manufacturing defects, quality, function, and electrical issues of components that delivered in the warranty period.
2. The warranty does not apply for defects products that caused by customers assembling negligently or due to improper operation.
3. The buyer may submit a return request email with the order details include test report along of issue description and should get from the sales team the returns authorization.

To learn more about product returns, click here

1. Our sales team are happy to help you searching the components/products you need, Upload BOM or place for you a purchase order.
2. Our sales team are happy to remedy any problems or answer to all questions that may arise in connection with the site.
3. You can contact us freely via Contact form online, Email or Phone.
4. Please send email inquiries to: [email protected]